Privacy Policy

At Sonoma Furniture Store, we believe that creating your ideal living space should be a seamless and enjoyable experience, and this extends to how we handle your personal information. Just as we carefully curate our collections of artificial flowers, bath accessories, and decorative accents, we approach your privacy with the same level of care and attention to detail.

1. Information We Collect

To provide you with our elegant home furnishings and ensure a refined shopping experience, we collect the following types of information:

Personal Information

• Contact details (name, email address, phone number)
• Shipping and billing addresses
• Payment information (processed securely through encrypted systems)
• Purchase history and preferences

Technical Information

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information

2. How We Use Your Information

We use your personal information to enhance your experience with Sonoma Furniture Store, much like how our decorative accents enhance your living space:

• Process your orders for bedding, bath rugs, decorative pillows, and other home accents
• Provide customer support and respond to your inquiries
• Send order confirmations and shipping updates
• Improve our website and product offerings
• Send marketing communications (only with your consent)
• Prevent fraud and ensure transaction security

3. Data Sharing and Disclosure

We treat your personal information with the same discretion we apply to selecting our artificial flowers and plants collection. We do not sell your personal data to third parties. We may share information with:

• Payment processors (Visa, MasterCard, JCB, PayPal) to complete transactions
• Shipping carriers to deliver your orders worldwide
• Service providers who assist our operations (under strict confidentiality agreements)
• Legal authorities when required by law

4. International Data Transfers

As we serve customers globally (with the exception of some Asian countries and remote regions), your information may be transferred to and processed in countries outside your residence. We ensure all data transfers comply with applicable privacy laws and maintain the same level of protection described in this policy.

5. Data Storage and Security

We protect your personal and financial information as seriously as we curate our collection of home furnishings. Our security measures include:

• Encrypted payment processing systems
• Secure servers with limited access
• Regular security assessments and updates
• Data minimization – we only collect what is necessary
• Sensitive data is never stored on our servers

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights and Choices

You have the right to:

• Access and review your personal information
• Correct inaccurate data
• Request deletion of your personal information
• Opt-out of marketing communications
• Restrict or object to certain processing activities
• Data portability

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

Like the careful arrangement of our display ledges and flower arrangements, we use cookies to create an organized and personalized browsing experience:

• Essential Cookies: Required for basic site functionality and secure transactions
• Performance Cookies: Help us understand how visitors interact with our site
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to show relevant advertisements (with your consent)

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your shopping experience.

8. Children’s Privacy

Our website is not directed at children under 16, and we do not knowingly collect personal information from children. Our products are designed for home decor enthusiasts creating beautiful living spaces.

9. Policy Updates

We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

10. Contact Us

Thank you for trusting Sonoma Furniture Store with your personal information as you create your ideal living space with our carefully curated home furnishings.